Shipping Policy

Effective Date: January 1st, 2026

At Yamama Gems, we are committed to delivering your precious gemstones safely and promptly to any corner of the world. Please review our clear shipping and handling guidelines below.

1. 100% Free Worldwide Shipping

We are proud to offer 100% Free Shipping on all orders across our entire store, with absolutely no minimum purchase required. No matter where you are located in the world, the price you see on the product page is the final price you pay—there are no hidden shipping fees, extra taxes, or surprise charges at checkout.

2. Order Processing & Handling Time

  • Handling Window: All orders are thoroughly quality-inspected, securely certified, and packed within 1 to 3 business days after payment confirmation.

  • Dispatch: Once our gemstone specialists complete the secure packaging, your parcel is immediately dispatched to our international courier networks.

3. Authorized Shipping Carriers

To ensure maximum transit safety, item insurance, and secure door-to-door delivery, we ship exclusively through world-class, trusted international courier partners:

  • DHL Express

  • FedEx

  • UPS

4. Estimated Delivery Timeframes

  • Economy Shipping: Estimated delivery safely reaches your destination within 21 to 33 business days.

  • Order Tracking: Transparency is our priority. You will receive an automated email containing your official tracking number and a live tracking link the moment your parcel leaves our facility, allowing you to monitor your shipment’s journey in real-time.

5. Customs, Duties & Import Taxes

  • International buyers should note that items are shipped from Pakistan. Therefore, buyers are responsible for any regional customs duties, VAT, or import taxes that may apply based on their destination country’s legal frameworks.

  • Yamama Gems operates with full transparency but cannot be held liable for temporary transit or customs clearance delays caused by local customs authorities or regional holiday disruptions.

6. Customer Support & Assistance

If you have any questions regarding your active shipment, need custom delivery coordination, or require specialized tracking assistance, our team is here to help:

  • Official Storefront: www.yamamagems.com

  • Corporate Support Email: info@yamamagems.com

  • Verified Customer Line: +92 300 4813 849

  • Physical Business Headquarters: 1 Near Milaad Chowck, Main Bazar, Raiwind, Lahore, Punjab, Pakistan 55150