📦 Shipping & Returns Policy

Thank you for shopping with Yamama Gems. We are committed to delivering your authentic treasures safely to your doorstep. Below you will find our shipping and returns coverage.

1. Worldwide Shipping Information

• 100% Free Shipping: We offer complimentary worldwide shipping on all orders, with absolutely no minimum purchase required or hidden fees.

• Processing Timeline: Every item is carefully inspected and securely packaged. Orders are processed and dispatched within 3 business days of purchase.

• Delivery Timeline: To keep shipping entirely free for you, items are delivered via standard registered post. International delivery generally takes 21 to 33 days, depending on your location and regional customs processing.

• Tracking & Security: A secure tracking number will be provided to you immediately upon dispatch, allowing you to monitor your shipment's journey in real-time.

2. Hassle-Free Return & Refund Policy

• Return Window: We want you to love your natural gemstone jewelry. If you are not entirely satisfied, you can request a return or exchange within 30 days of receiving your item.

• Condition of Item: To qualify for a full refund, the item must be returned in its original, unworn condition, housed in its original packaging, and accompanied by any digital certificates or documentation provided.

• Processing Refunds: Once your return is received and inspected by our gemstone specialists, your refund will be processed back to your original method of payment within 3 to 5 business days.